Emily
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Recent activity by Emily-
Does the Doormat shed?
Our Doormat’s tufted polyester bristle is specifically designed to shed less than standard doormats.
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I placed an order but haven’t received my order confirmation. What should I do?
If you can’t find your order confirmation email in your inbox, there’s a good chance it may be in your spam or junk mail folder. We recommend checking there first. If you still can’t locate it, ple...
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How do I return an item?
Visit the Portal Please go through the portal once per item that you would like to return Returns are simple and stress-free—so you can spend less time worrying and more time living. ...
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Why is my Rug Pad smaller than the Rug Cover?
Our Rug Pads are specifically designed to be slightly smaller than our Rug Covers (not by more than 10cm on each side for our largest size). This allows the edges of the Rug Cover to taper to the ...
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How do I know if my preferred rug size will fit in my washing machine?
Ruggable rugs can be washed in front-load washing machines, top-load washing machines and washer-dryer combos. Today, every washing machine comes with a load capacity recommendation. You can use ou...
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Is my Doormat machine-washable?
The Doormat Cover is machine-washable. The Rubber Mat should be spot-cleaned only. To clean your Doormat Cover: Sweep, Spray, or Machine Wash 1. Sweep: For everyday maintenance, sweep or shake t...
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What is the extra fabric on the underside corners of my Flatwoven Rug Cover?
The Rug Cover corners, made of 100% silicone, were designed to weigh the rug down to ensure the Rug Cover lays flat on your floor. Do not tuck the Rug Pad into the corners of the Rug Cover. Instea...
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Can I buy the Rug Pad by itself?
Yes. If you already have an existing Rug Cover, our Standard Rug Pad or Cushioned Rug Pad can be purchased by itself. (See which Rug Pad is for you)Please note that Ruggable Rug Pads only work with...
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Where can I use my Doormat?
The Ruggable Doormat is perfect for entryways, mudrooms, garages, and other high-traffic areas. The combination of stylish designs and all-weather durability makes the Doormat System ideal anywhere...
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How can I cancel my order?
All cancellations must be requested within 48 hours of placing your order. If you want to cancel your order, please email our Customer Care team at support@ruggable.co.uk. Please note that our team...