Frequently Asked Questions
Shipping
- Where do you ship to?
- Where do you ship from?
- How can I contact your delivery courier?
- Where does free shipping apply to?
- Which delivery company is used for shipping?
- Do you offer express shipping?
Setting Up Your Rug System
- How to Assemble: Smaller Rectangular Rugs
- How to Assemble: 270 x 365 cm Cushioned Systems
- How to Assemble: 185 x 275 cm Cushioned Systems
- How to Assemble: Bath Mat Systems
- How to Assemble: Hide-Shaped Rugs
- How to Assemble: 275x365 Rugs
Rug Care and Cleaning
About Our Products
About Your Order
Returns
- What is your return policy?
- How do I return a Ruggable product?
- What are your return charges?
- How will I be refunded?
- The item doesn't fit my space. What are my options?
- The colour doesn't match the website. What are my options?