Emily
- Total activity 231
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 146
Articles
Recent activity by Emily-
Is it possible to get a VAT invoice for my Ruggable order?
Yes, if you ordered one of our products for shipping to the UK, we can provide a VAT invoice upon request. Please send a request to us at support@ruggable.co.uk. (Note – for customers ordering pr...
-
Does the price of a Ruggable product include shipping costs and VAT?
Yes! What you see on the product page is what you pay. The price includes shipping costs and the standard 20% VAT. There will not be any additional fees on top of the listed price.
-
What’s the best way to store my extra Rug Covers?
We recommend rolling or folding up your Rug Cover loosely, with the design side facing inwards. Avoid placing anything on top of your folded Rug Cover in order to prevent any creases from forming.
-
Are Ruggable rugs good if you have pets?
Yes. Ruggable rugs are designed to be pet-friendly! You can easily clean both the Rug Cover and the Rug Pad (see care instructions) and rinse away stains and odours, including pet hair, dirt, saliv...
-
Can the Ruggable Rug System be placed on stairs?
No. Ruggable rugs are designed to be used on flat, hard-surface floors and are not intended for use on stairs.
-
Can I put my Ruggable rug on heated floors?
Our rug pads have been tested to confirm that no damage would occur to the Rug Pad, nor would any residue be left on the floor at temperatures of up to 100°C. If your floor is susceptible to warpin...
-
Can the Ruggable Rug System be used on carpeted floors?
Our Ruggable Rug System has the most effective grip on hard surfaces. Whilst many customers successfully use Ruggable Rug Systems on carpeted floors, carpeting reduces the effectiveness of its grip...
-
Do Ruggable products contain chemical bonding agents or glue?
We use wearable-grade glues made of polyester to bond the layers of the Rug Cover. These glues are commonly used for bonding apparel fabrics.
-
Can I leave my Outdoor Rug outside all winter long?
Whilst the Outdoor Rug Covers are built to be durable, it’s best to clean and store them indoors before the snowy season starts or during any other extreme weather conditions.
-
How will my Outdoor Rug fare in the rain?
Our Outdoor Rug Covers are water-resistant and should hold up just fine when left outside in the rain. However, even though they are naturally mildew and mould-resistant, our Outdoor Rug Covers sho...