Melanie
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How thick is the All-in-One Pad?
The All-in-One Pad is 9.5 mm thick. We do not recommend using an All-in-One Pad with an All-in-One Rug in high-traffic areas like doorways and hallways.
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How thick is the All-in-One Plush Rug?
The Plush All-in-One has a maximum height of 14 mm, with the shorter pile sections at 8 mm thick. We do not recommend placing an All-in-One Plush Rug next to a door if the clearance underneath the ...
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How thick is the All-in-One Tufted Rug?
The Tufted All-in-One Rug is 7 mm thick. If you plan to place your All-in-One Tufted Rug near a doorway, we recommend a door clearance of at least 13 mm for an optimal experience.
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What is the Performance Weave Rug made of?
Our Performance Weave rug is made of a 100% polypropolene top layer and a polyester woven backing with a silicone non-slip pattern.
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How do I spot clean my All-in-One Tufted Rug?
Keep Your Rug Looking Fresh!All our rugs are machine washable – you can find the detailed washing instructions here.But don’t worry, you don’t always need to wash your rug! Many stains can be easil...
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Where does an All-in-One Pad work best with an All-in-One Rug?
Our All-in-One Pad is designed for our All-in-One Rug System to bring a bit more comfort and a little extra lift in low-traffic areas or underneath area rugs. We do not recommend using an All-in-On...
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Why are there footsteps on my All-in-One Plush Rug?
Foot traffic and movement can skew the fibre direction of your rug. For a more uniform look, brush your rug with your hand or a stiff plastic bristle brush to smooth and reorient the rug pile.
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How thick is the Performance Weave rug?
Performance Weave has a maximum height of 8.45mm (0.33"), so we do not recommend placing it next to a door if the door clearance is 8.45mm or lower.
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Why is my All-in-One Rug Sliding?
If your All-in-One Rug is sliding, it’s telling you it’s still a little bit wet. Pick it up and put it through one more dry cycle (or maybe even half of one). When your All-in-One Rug is fully dry,...
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How do I remove pile crushing or indentations on my All-in-One Rug?
If your All-in-One Rug develops noticeable indentations from furniture or other heavy objects, you can use a soft bristle attachment on your vacuum to help restore the appearance of the crushed pil...