Aja
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How to Assemble: 245x305 Two-Piece Rug Systems
Assembly instructions Before you begin: To maximise the performance of the non-slip Rug Pad, ensure the area you intend to lay your rug on is clean, dry, and free of any dirt or other debris. ...
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How can I contact your delivery courier?
Occasionally, couriers may experience shipping delays. If you notice there isn't any movement with your tracking number after 2-3 days when it shipped, please contact either courier below and provi...
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How do I wash and dry my All-in-One Plush Rug?
Caring for your All-in-One Plush Rug is simple—just follow these easy steps to wash, dry, and refresh it so it stays as soft, cosy, and inviting as the day you got it.1. Remove the soiled rug from ...
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How to Assemble: 275x365 Two-Piece Rug Systems
Assembly instructions Before you begin: To maximise the performance of the non-slip Rug Pad, ensure the area you intend to lay your rug on is clean, dry, and free of any dirt or other debris. ...
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How will I be refunded?
Refunds are processed on the original form of payment on the order.
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How to Assemble: 275 x 365 Two-Piece Cushioned Systems
What’s in the box?Rug Cover: You received a folded Rug Cover with your rug design on the top and a grey fabric backing. Rug Pad: You received a rug pad made up of interlocking pieces, with ClingEff...
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The item doesn't fit my space. What are my options?
We are happy to accommodate a return for you using our carrier, and make sure you find the right rug for your space. Please email support@ruggable.co.uk for assistance. For information about retur...
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How do I spot clean my Flatwoven Rug Cover?
Luckily you can always machine wash your Ruggable rug to deal with life’s big messes or for a full rug-refreshing clean, but if you have a small spill, you may be able to skip the wash by following...
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How long does express shipping take?
2-4 days after your rug has been created. When you choose express shipping, we prioritise your order to the top of our production queue. After your rug has been made, we then ship it within 1-2 bus...
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The colour doesn't match the website. What are my options?
We do our best to make our rugs true to colour when posting pictures on our website and our social media. We understand that a number of factors can affect how a design may look to each individual....