FAQs Frequently Asked Questions Returns Can you process a refund to a different card? Aja 19 May 2022 22:18 Updated Follow At this time we are only able to process a refund to the original form of payment on the order. Recently Viewed Related articles When will I see the refund for my return? Can I return final sale items or samples? The colour doesn't match the website. What are my options? How do I return an item? Do I need a printer for the return labels?