Please check with your family, neighbours, or building manager's office in case they have received your parcel on your behalf; and also check the delivery status email communications from our courier.
With the tracking number on the email shared by our courier, you can reach out to our courier to obtain the latest information. Their contact details can be found here.
Alternatively, feel free to contact us at support@ruggable.co.uk with your order number and we would be more than happy to look into this for you!
I believe the courier lost my package, what should I do?
