If you live in the UK and would like to return your order, please email our Customer Care Team at support@ruggable.co.uk and we will initiate your return and explain the next steps.
You may return to us using our preferred carrier, in which case arrangement will be made through our customer support team, the service would include collection of the parcel from your UK address and the cost of the service (£27) can be netted from your refund. Or you may contract to ship the return yourself, using a suitable carrier, to the address provided by our customer care team.
At this moment in time, we do not offer exchanges for customers living outside the U.S.