Aja
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Activity overview
Latest activity by Aja-
Aja created an article,
Can I cancel or modify my order?
Our rugs are made to order and are processed shortly after an order is placed. Unfortunately, we do not offer order modifications after an order has been placed. We do allow order cancellations, bu...
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Aja created an article,
When can I expect to receive my order?
Our Ruggable products are made to order, which means our team creates your product after the order is placed. At this time, please expect your order to ship within 1 to 2 weeks.Please note: All of ...
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Aja created an article,
Can I combine any other discount codes with Black Friday?
No. At this time, we can only accept one promo code per order, so you cannot stack a discount with any other promotion or sale.
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Aja created an article,
How can I apply the Black Friday discount to my order?
The entire site will be 25% off!At checkout, you will need to apply the promo code: BF24 to your order to receive the discount.
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Aja created an article,
How to Assemble: 275 x 365 cm Cushioned Systems
What’s in the box? Rug Cover: You received a folded Rug Cover with your rug design on the top and a grey fabric backing. Rug Pad: You received a rug pad made up of interlocking pieces, with Cling...
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Aja created an article,
How to Assemble: 185 x 275 cm Cushioned Systems
What’s in the box? Rug Cover: You received a folded Rug Cover with your rug design on the top and a grey fabric backing. Rug Pad: You received a rug pad made up of interlocking pieces, with Cling...
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Aja created an article,
Where do you ship from?
Our products are made and ship from the UK with imported materials. Please note: Due to high demand, some orders might temporarily ship from our US locations.
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Aja created an article,
I have not received an email response from Customer Care
Our Customer Care team responds to every email within 48 hours (excluding weekends) so if you have not received a response, we recommend the following: Check your junk/spam folders Add "support@r...
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Aja created an article,
What is the Tufted Rug Cover made of?
Our soft, cushioned Tufted Rug Cover is made of 100% polyester with a polyurethane water-resistant barrier.
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Aja created an article,
How do I remove pile crushing or indentations on my Tufted Rug Cover?
If your Tufted Rug Cover develops noticeable indentations from furniture or other heavy objects, you can use a soft bristle attachment on your vacuum to help restore the appearance of the crushe...