What makes Ruggable unique is that we create your specific rug after your order is placed. We pride ourselves on creating products that are thoughtfully designed and created to withstand whatever life throws at them: dirt, dust, spills, and even pet accidents.
Help with your Order
- What does “Made to Order” mean?
- Is it possible to get a VAT invoice for my Ruggable order?
- Does the price of a Ruggable product include shipping costs and VAT?
- When will my order arrive?
- How do I track my order?
- I placed an order but haven’t received my order confirmation. What should I do?
- How can I cancel my order?
- My order said it was delivered, but I can't find it. What should I do?
- What should I do if my package is lost or damaged in-transit?
- Can I order a customised rug size?