Our products are made to order. Due to COVID-19, we have diverted a number of our resources to producing face masks which we donate to essential workers. At this current time, please expect your order to ship within 1 to 2 weeks.
Help with your Order
- Is it possible to get a VAT invoice for my Ruggable order?
- Does the price of a Ruggable product include shipping costs and VAT?
- When will my order arrive?
- How do I track my order?
- I placed an order but haven’t received my order confirmation. What should I do?
- How can I cancel my order?
- My order said it was delivered, but I can't find it. What should I do?
- Can I order a customised rug size?
- What does “Limited Release” mean?
- How do I log in to my customer account?