If your order has not been shipped: Please email us at email@example.com with your order number and updated shipping address.
If your order has been shipped:
Orders shipped with FedEx
The quickest way to change your shipping address is by signing up to FedEx Delivery Manager and searching your order tracking number on FedEx.com. From there, select “Deliver to Another Address” under “Manage Delivery.”
If you need to change your shipping address because you will not be home during a delivery, you can also request that your package be sent to a FedEx storage point until you’re ready to pick it up through FedEx’s Delivery Manager. See instructions here.
Orders shipped with Evri
The quickest way to change your shipping address or to nominate a neighbour to receive the delivery is through the Evri website or mobile application. Once your parcel is on the road with the driver, you will receive an email from Evri with a link to track the deliver with change options.